Sponsored Educational Workshops

You are invited to a very special event with local industry experts to learn how to become more profitable in your business. This 2.5 CEU event will be an eye-opening event for your business. Workshops will be held in two locations. Morning Workshop – Beatitudes Campus and Afternoon Workshop – The Park at Copper Creek – registration details below.

Meet Your Industry Experts and the Workshop Sessions:

In order to plan for the future, you have to understand the present and the past. We will examine the current Online Referral Agency environment and how their techniques can be seen as unfair to competition, lacking proper disclosures and potentially causing emotional abuse to seniors and their families. Learn what the NPRA is doing to make changes that are needed for a future that can even the playing field for your business.
Chuck Bongiovanni, MSW, MBA, CSA, CFE
President of the National Placement and Referral Alliance
Founder of CarePatrol Franchise Systems
Professional Association of Senior Referral Specialists – PASRS is a trade association that helps establish industry Best Practice standards that will help protect the Senior Community, Care Homes and Assisted Living Communities. PASRS represents its members before legislatures or government agencies, providing valuable information to inform on governmental decisions.
Working with partners to increase reimbursement for ALTCS
Membership will includes Realtime App
Holding Agents Accountable to Best Practices
Placement Agents must be insured
Protect Care Homes with an Ethics Committee and Grievance Policy
Provide a fair market place with Placements
Randy Medinger, CSA, Board President of PASRS, Founder of Elite Senior Services
Scott Fischer, BSN, NPRA, Director of Chapter Development, Owner, Options for Senior Living
Driving Profits in Business. Being profitable is key for the long-term success fo any senior business.  We will explore best practices in managing profitability of an assisted living home, from marketing, to building referral sources, to high impact customer ratings, and options to maintain high quality of life – extending the time the client is in you home. Learn valuable take aways to help you more effectively mange the “business side” of assisted living.
Steve Gilbert, MBA, NCRP
CEO, Senior Living Innovations
Founder or Realtime Senior Living
Morning Workshop
Beatitudes Campus | 1610 W Glendale Ave | Phoenix, AZ 85021
Wednesday, October 23, 2019 from 9:00 AM to 11:30 AM (MST)
Click Here to Register
Afternoon Workshop
The Park at Copper Creek | 901 S 94th St | Chandler, AZ 85224
Wednesday, October 23, 2019 from 1:00 PM to 3:30 PM (MST)
Click Here to Register
This free event will fill up quickly so REGISTER TODAY!



Chuck Bongiovanni, MSW, MBA, CSA, CFE
President of the National Placement and Referral Alliance
Founder of CarePatrol Franchise Systems

Chuck founded what is today’s CarePatrol franchise systems 26 years ago in Phoenix, Arizona. Chuck is a recognized national speaker on Patient Choice and reducing Medicare Spending Per Beneficiary. His book and “Community Integration Model” has been used in over 40 hospitals in Florida. He is the current President of the National Placement and Referral Alliance and a Board member-at-large for the Traditions Points of Light organization. Chuck is the Executive Vice President of National Strategic Partnerships for Best Life Brands, a multi-brand platform for ComForCare, At Your Side, CarePatrol and Blue Moon Estate Sales franchise systems.

Scott Fischer, BSN, NPRA, Director of Chapter Development, Owner, Options for Senior Living
Randy Medinger, CSA, Board President of PASRS, Founder of Elite Senior Services

Scott has had a variety of healthcare and business experiences in the past 30 years. His career has been dedicated to the health care industries, working for years in nursing administration, nursing education, mental health and home health nursing. As a former educator with the Maricopa County Community Colleges, he continues in his passion for teaching by speaking for the Desert Southwest Chapter of the Arizona Alzheimer’s Association, The Professional Association of Senior Referral Specialists and has presented at the national conference The National Guardians Association in 2015.

Randy founded Elite Senior Services with his wife, Mimi in 2010 and is a founding member of PASRS. Randy has worked 15 years for national home health & hospice companies as the Director of Sales & Marketing.  Randy is certified and has volunteered with the Area Agency on Aging State Health Insurance Assistance Program (SHIP).

Steve Gilbert, MBA, NCRP, CEO, Senior Living Innovations, Founder or Realtime Senior Living

Steve founded Realtime Senior Living in 2017 after successfully developing new products and services for the financial industry for over 20 years. Steve has developed new services and products that lead to hundreds of millions of dollar in new revenue, and millions of dollars in cost reduction strategies. For the past 10 years, Steve has severed in the senior industry through placement services and marketing – driving innovation and efficiencies across the country for assisted living homes and communities.