Senior Care Authority - Greater Rochester, NY Area
At Senior Care Authority, we know that finding the right assisted living community for yourself or a loved one can be a difficult and stressful task—especially when attempted alone. We are here to help families navigate the process and sort through the many decisions that need to be made. Your Senior Care Advisor will act as your personal guide and coach, providing you with the best residential care options to meet your family’s individual needs. Our commitment is to stay by your side every step of the way.
We will meet with you personally to:
- Assess your situation and recommend options that best fit your care needs, budget and personal preferences
- Schedule and accompany you on tours
- Assist with negotiations and paperwork
- Offer access to other helpful resources including VA benefits counseling, home care options, Medicare/Medicaid advisors, elder-law specialists
In most instances we offer these services at no cost to families, as we are typically compensated by the communities as part of their budgeted marketing costs.
Every member of our team is a certified senior advisor trained to locate the safest, most reliable places for seniors to live and receive care. We are diligent about inspecting each location, meeting with staff and reviewing state reports for any citations or complaints. Combining our understanding of your needs with our knowledge of local resources enable us to find the best fit for you and your loved ones.
Making the right care decision for your loved one can be a daunting task filled with tension and pressure. Our goal is to simplify the process, expedite the process when needed, and work to relieve some of the tension so you can make a rational and informed decision.
- The Assessment
Rather than just hand you a list of locations and send you on your way, your senior care advisor will conduct telephone and in-person assessments with you and your loved one. This will enable us to help you find the best fit for your family member.
- Residence Visits
After we have completed our assessment, we will match your family’s needs and preferences with the best potential residential options and work with those facilities on space, timing, and any required support needed. Then, we will provide you with only the highest-rated options that will best meet your personal safety, social, financial, geographic, medical, and personal care needs. An SCA Certified Senior Care Advisor will schedule and personally accompany you on tours of the selected locations. We will be with you every step of the way, be your advocate, and assist with the negotiations and necessary paperwork.
- Ongoing Support
Our services do not end once your loved one moves into his or her new home. We will follow up to ensure everything is going as smoothly as possible, and should care needs change, we are here to reassess the situation. We are always available to discuss your circumstance and brainstorm next steps.
You do not need to do this alone!